Privacy Policy

1. Introduction & Scope

At HYKTEC ("we", "our", or "us"), operated under the leadership of Ramlakhan and based in Sono, Jamui, Bihar, India, we respect your privacy and are committed to protecting personal and business data entrusted to us. This Privacy Policy describes how we collect, use, process, and protect your information when you visit our website (hyktec.com), utilize our services, or interact with our client and admin portals.

2. Information We Collect

We only collect information necessary to deliver and support our software engineering services, including:

• Contact & Inquiry Details: Full name, email address, phone number, company name, and project requirements submitted via our contact or project estimation forms.
• Account Authentication: For registered clients, hashed passwords, encrypted session cookies (hyktec_session), and access logs for security verification.
• Billing & Transaction Information: Invoicing details, tax identifiers, and payment transaction metadata (we do not store raw credit card numbers or banking passwords).
• Technical & Usage Logs: IP address, browser user-agent, operating system, and request timestamps to monitor system health and prevent unauthorized intrusion or abuse.

3. How We Use Your Data

We process your data for clear, legitimate business purposes:

• Providing custom software development, mobile application builds, and AI automation systems.
• Responding to technical inquiries and providing continuous SLA maintenance.
• Issuing milestone deliverables, project estimates, and accounting invoices.
• Enforcing system authentication, rate limits, and defending against cyber threats.
• Complying with applicable legal, financial, and tax obligations under Indian law.

We never sell, rent, or trade your personal or proprietary project data to advertising brokers or third-party marketing companies.

4. Cookies & Storage

We use strictly necessary cookies to keep you signed in securely and protect against CSRF attacks. We do not use intrusive cross-site tracking cookies. For complete details, review our Cookie Policy.

5. Security Standards

HYKTEC maintains strict technical and procedural safeguards, including TLS 1.3 encryption in transit, bcrypt password hashing, encrypted database storage, role-based authorization gates, and automated rate limiting on public endpoints.

6. Data Retention & Your Rights

We retain client project records and invoices as required by statutory accounting standards. You have the right to request access to, correction of, or deletion of your personal contact data, subject to legal retention obligations.